Returns & Exchanges
At Sanshee, we want you to love your new fashion finds, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Please ensure all garments are in their original condition to qualify for a full refund or store credit.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the unworn items back into their original packaging, ensuring all hangtags and protective bags are included.
Affix the Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your return package.
Drop Off and Track
Deliver your package to the nearest authorized shipping location and keep your tracking receipt until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing