Frequently Asked Questions
Everything you need to know about your Sanshee shopping experience.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
Can I track my order once it has shipped?
Yes! Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's journey.
Are your products ethically sourced?
At Sanshee, we are committed to sustainability. We partner only with manufacturers who adhere to fair labor practices and utilize eco-friendly materials whenever possible.